Better Communication Improves Patient Outcomes

The AHA endorses the Vocera Care Transition Solution

Patient transitions – transfers, shift changes, discharge, and sign-outs – can result in communication breakdowns and, ultimately, medical errors. Those challenges can be mitigated with the Vocera Care Transition solution, a streamlined and secure method for sharing hand-overs and other key patient directives. Vocera Care Transition enables the communication of critical up-to-moment information during patient transfers, shift changes, physician sign-out, and updates for patients and their families. With Vocera Care Transition, caregivers enter hand-over data at any time, using any device, through voice, data, and text. Eliminating ambiguity results in a more organised care environment, helping caregivers to quickly identify patient issues, improve the efficiency of meetings, reduce overtime costs, and deliver better patient care. In addition, convenient reports allow leaders to improve performance and ongoing compliance across the continuum of care.

Vocera Care Transition includes:

Patient Connect

Vocera Care Transition Patient Connect improves patient comprehension and compliance of discharge instructions and positively impacts patient experience, safety, and health.

Transfer

Vocera Care Transition Transfer enables caregivers to effectively standardize, manage, and monitor patient transfers. Customizable voice, data, and text options streamline care transitions at the time of patient transfer and discharge.

Shift Change

Vocera Care Transition Shift Change standardizes shift change hand-overs, while monitoring the process for quality and competency assurance. Patient care information can be entered and accessed via voice, text, or PC ensuring flexibility and ease of use for caregivers.

Family Link

Vocera Care Transition Family Link enables family members to conveniently receive patient updates 24/7 by accessing a secure telephone number and entering a unique numeric ID. Patients designate individuals authorised to receive updates, reducing the burden on caregivers.

“Vocera eliminates the need to 'hunt and peck,' which wastes time as nurses search or wait for another caregiver to give a report. Instead, nurses can enter reports at their convenience and have more time to respond to patients.”

Wrenae Shabel, Ph.D., RN
Chief Clinical Officer
Phelps County Regional Medical Center
Rolla, Missouri