ALERT

Alert for Urgent Healthcare Communications

Urgent communication starts with Vocera Alert, an enterprise messaging and alerting solution designed to address the unique communication challenges of healthcare. Alert is a secure, reliable, and easy-to-manage application that works seamlessly on both cellular and wireless LAN networks. Alert can also deliver messages via SMS and traditional pager gateways where security concerns are less, so that the system can facilitate communication for the whole organisation, regardless of the mix of devices.

Alert eliminates the uncertainty and time loss associated with pager and phone tag when caregivers try to locate co-workers, specialists, and physicians. Alert improves response times by getting the right message to the right person over a secure communication channel. The bedside nurse, for example, can see in seconds when the doctor has read the message and/or responded, so they can quickly and safely deliver care. No more waiting and no more guessing.

Vocera Alert offers:

Alerts from any device
Alerts can be initiated from BlackBerry, iPhone, and Android smartphones, the web-based console, email (SMTP), or third-party systems via WCTP or SOAP.

One-click response
Recipients have one-click response options and can take action by clicking on a phone number, email address, or website address.

Message routing
Messages can be routed to on-call lists to ensure that the correct on-call staff members are notified of critical alerts resulting in faster and more informed decision making.

Reliable HIPAA-compliant messaging
To mitigate the delay/breakdown in communication among clinical teams, especially when the physician leaves the hospital, the Alert solution provides a seamless, secure, and HIPAA-compliant means of reliable messaging that doesn't interrupt normal activities with an audit trail to all smartphones.